Privacy Policy

 

Last Updated: 2024.

 

7 Arrows ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.7arrows.com.au (the "Site") or engage with our digital marketing services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

​

1. Collection of Personal Information

We may collect personal information from you in various ways, including, but not limited to, when you visit our Site, register on the Site, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Personal Information Collected: name, email address, phone number, job title, company name, billing information, IP address, and any other information you provide to us directly or indirectly.

​

2. Use of Personal Information

We use the personal information we collect for the following purposes:  to provide and manage our services, to improve customer service, to personalise user experience, to process transactions, to send periodic emails, including newsletters and updates, to comply with legal obligations and resolve disputes, for internal business purposes, including data analysis, audits, and improving our services.

​

3. Disclosure of Personal Information

We do not sell, trade, or rent users' personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. Third Parties:  we may share your personal information with third parties in the following situations:  with service providers who assist in the operation of our business and the Site, such as hosting, data analysis, payment processing, and email delivery. To comply with a legal obligation, court order, or in response to a lawful request by public authorities, including meeting national security or law enforcement requirements in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

4. Security of Personal Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

 

5. Cookies and Tracking Technologies

Our Site may use "cookies" to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

 

6. Access to Personal Information

You have the right to access and correct any personal information we hold about you, subject to certain exceptions provided by law. If you wish to access or correct your personal information, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.

 

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Policy, or as required by law.

 

8. International Data Transfers

As part of the services offered to you, the information you provide to us may be transferred to and stored in countries outside of Australia. By submitting your personal information, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with us, please contact us at:

​

7 Arrows

​

Email: admin@7arrows.com.au

​